Terms and Conditions
Heartful Growth Counselling & Coaching
Last updated: March 2026
Introduction
These Terms and Conditions apply to the use of the website https://www.heartfulgrowth.com and any services, resources, or products offered through Heartful Growth Counselling & Coaching.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.
Website Use
This website is intended to provide information about the services, resources, and work of Heartful Growth Counselling & Coaching. You agree to use the website only for lawful purposes and in a way that does not damage, disrupt, or interfere with the website or other users.
You must not attempt to gain unauthorised access to any part of the website or use the website for malicious or harmful purposes.
Intellectual Property
Unless otherwise stated, all content on this website — including text, images, graphics, diagrams, and educational material — is the intellectual property of Heartful Growth Counselling & Coaching.
General website content may be shared under a Creative Commons Attribution–NonCommercial licence unless otherwise specified.
Course materials, frameworks, workbooks, and proprietary educational content remain the property of Heartful Growth Counselling & Coaching and may not be reproduced, distributed, or used commercially without permission.
Services and Bookings
Heartful Growth Counselling & Coaching may offer counselling, coaching, workshops, educational resources, or digital products through this website or through linked booking systems.
Specific terms relating to services, scheduling, or program participation may be provided at the time of booking or purchase.
Cancellations and Refunds
Counselling or coaching sessions may be cancelled or rescheduled free of charge up to 24 hours before the scheduled start time.
Cancellations made within 24 hours of the session or failure to attend a scheduled session may be charged in full.
Digital products such as downloadable resources, workbooks, or course materials are generally non-refundable once access or download has begun, unless required under Australian Consumer Law.
Australian Consumer Law
Our services and products come with guarantees that cannot be excluded under the Australian Consumer Law.
If a service or digital product has a major failure, you are entitled to a remedy such as a refund, repair, or replacement in accordance with Australian Consumer Law.
Nothing in these Terms limits or excludes any consumer rights available under Australian law.
Disclaimer
The information provided on this website is for general educational purposes only and does not constitute counselling, therapeutic, medical, legal, or financial advice.
Information on this website is not intended to replace professional advice or individual counselling. Individual circumstances vary and appropriate professional advice should be sought where needed.
Use of this website or contacting Heartful Growth through this website does not create a counselling or coaching relationship.
Limitation of Liability
While we aim to ensure that the information on this website is accurate and up to date, Heartful Growth Counselling & Coaching makes no guarantees regarding the completeness, reliability, or accuracy of the content.
To the extent permitted by law, Heartful Growth Counselling & Coaching is not liable for any loss or damage arising from the use of this website or reliance on its content.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy and Cookie Policy for information about how personal information may be handled.
Third-Party Links
This website may contain links to third-party websites or services. These links are provided for convenience only. Heartful Growth Counselling & Coaching does not control or take responsibility for the content or privacy practices of external websites.
Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes relating to these Terms will be subject to the jurisdiction of the courts of Australia.
Contact
If you have questions about these Terms and Conditions, you may contact:
Heartful Growth Counselling & Coaching
Thirroul, NSW
Australia
Email: admin@heartfulgrowth.com
Website: https://www.heartfulgrowth.com